Belarusian legislation doesn’t contain the definition of «consumers extremism». Therefore such consumers behavior is out of legal field for government bodies.
But companies should work with consumers extremism using legal methods.
We offer the following services:
legal advices on consumer’s rights and on consumers extremism protection;
preparing local acts for clients:
sale contracts, rendering of services and others which will be later concluded with consumers; we will provide necessary terms of the contract which will help to exclude disagreements;
local acts which are concerned with subjects applications (for example, complaint book instruction);
job descriptions.
current work assistance with consumer:
preparing answers to the complaints of consumers and the society of consumer protection society revocation of suits;
advising on given questions (written and oral);
representation of interests in the reconciling of disputes;
making complex analysis of local acts, scheme of consumers operation, showing up discrepancy between contract and law, removal of such discrepancy, preparing new documents according to client’s interests.
Consumers extremism is easier to prevent than to contend.